PLACING AN ORDER
To place an order, click on the "Add to Cart" button next to each item. When you are finished shopping, select the view cart link and proceed to check out. First time customers will be required to register. Return customers save time, by simply inserting their username and password. Click here to register now.

ORDERING
There is no minimum order. Shipping and Sales Tax (for Arizona residents) are calculated and added to the total order at check out.

SHOPPING ON-LINE
For your convenience, we have installed a Secured Shopping Cart via a Secure Server where you may use your credit card for on-line ordering. If you experience any difficulties in placing an order, please contact us.

TERMS
We accept credit cards, personal checks, money orders or Paypal payments. Paypal also allows you to directly transfer from your bank account.

SHIPPING
Currently we do not ship international orders. Please send an email to inquire about our international shipping charges.We ship in stock items within 72 hours, but custom orders will be handled on an individual basis. For personalized items please allow up to 2 weeks,longer during holidays, for the products are each made on an individual basis. If you need an item sooner, please indicate that and we will do our best to accomodate your request, please be aware additional shipping/rush fees may apply.We charge a flat rate of $7.00 for shipping, for standard delivery through USPS. If you perfer an expedited delivery method, please send us an email and we can provide you with a quote for an alternative shipping method, a rush fee may apply as well. If making a purchase for a gift, we would be happy to send that directly to the recipent, please note we do have a $7 per address flat shipping rate. In the comment area during checkout, add any additional information, ie. address and gift card message.

Returns
Due to the personalized nature of our products we can not accept returns on personalized items. Therefore, please ask questions and be specific when entering your monogramming request, selecting fonts, sizes, and quanities. If an error occurs on our part we will gladly reissue item, and it will be rushed immediatley to you. If for any reason you are not 100% happy with your purchase we will exchange or replace your item within 30 days- shipping cost are non-refundable. All merchandise must be returned in original packaging- we will process your return, once the original item is received. We stand behind all our products, as do the companies we carry and expect you'll be extremely satisfied with your purchase. If you're not happy for any reason, call or email and let us know how we can help make things better! Please note we can not accept any returns after 30 days from the date we ship the package to you.

TRACKING YOUR ORDER
You may track the status of your order by clicking on the Order Tracking Link, after which you will have to enter your specified user name and password. Through this system you will be able to retrieve your basic shipping information. Click here to TRACK YOUR ORDER.

PRIVACY POLICY
Your privacy is important to us!
Making a purchase requires that you supply your contact information (name-email-address-shipping address). When purchasing, you will create an account that will store your information, so the next time you shop with us, you will simply log in. Your information is strictly confidential. We use this for your convenience, and to process our orders only.

The information you provide to us will be used solely by us, to process your orders. We will not distribute, display or sell any information you entrust to us. We will not allow any third party access to your personal information unless forced to do so by law. We will not solicit you or contact you outside of order processing.

Please feel free to contact us with questions and concerns.

Thank you.